Really welcoming and straightforward, the interviewer was friendly. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. So there is no risk. I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Learn more here. "I have a rule always to treat my customers how I would want treatment in a store or establishment. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. Explain how you provide excellent customer service. If unsure where the company stood on a return, I would ask my manager for clarification.". 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. "I have reliable transportation. You must create your own answers, and be prepared for any interview question in any interview. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. "If I had an aggressive and disrespectful customer, I would calmly ask them how I could help. It is best to show that you can work with various management styles. I meet and exceed your requirements and have the knowledge and experience you are looking for. Our Update History for Waitrose. ", "The part of the job that excites me the most is working with customers. by asking how I can help them, listening to their responses, and providing excellent customer service. You are the tops! It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. I believe a management role with Waitrose would be a great next step in my career.". Felt like a formality rather than a real test of an interview. When the workforce is engaged, it helps shape the company's future success.". We are using cookies to give you the best experience on our website. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. ", "My most recent employer would say that I am a person of integrity. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Felt like a formality rather than a real test of an interview. I have some photos on my phone of displays I created if you want to see them. Thank you so much for the tips and advice! Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? I like to be pushed beyond my boundaries. "My most recent employer and all others would say that I have strong character and always choose honesty first. The hiring manager will contact your previous employer for a reference. Involved working through a simple task with 3 others, then going for a short one on one interview with a manager. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. How would you manage food temperature in the freezers/ fridges? Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. It is a definite plus if you have cheered on your competitors and helped them along the way. I would not normally choose to leave; however, I need to find a position related to my newly acquired degree. Sales contests, for example, are a great way to motivate me.". I gave two weeks' notice and left the company on good terms.". No minimum term. Suggested answers verified by our panel of interview experts. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. Full Suggested Answer & Detailed Response, Question 4, Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. Share with the interviewer how you would like to be recognized for your hard work. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! As a retail employee, you will come across customers who want to argue with store policy. Had to do a task, too. A part of being a diligent employee is ensuring you are always on time and present when expected. What is the interview process at Waitrose? Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. I love that you act with integrity, give it your all, and give more than you take. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. The best way to discuss your salary expectations is to use your current earnings as an example. "I am more than willing to cover a shift for a coworker if possible. You can cancel anytime by contacting us via our contact page or email. The hours were just not right for me in the end which is a shame. Q8. I created a presentation and gave it to my manager, who took it to upper management. Q5. What is the interview process like at Waitrose? I applied online. If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. Full Suggested Answer & Detailed Response, Question 2, It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. If you have an example from a previous job, use that in your response. I am energetic, dependable, honest, and have a strong work ethic. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs Quick, easy and simple. This video. Then once got through that stage. Describe a time when you managed multiple tasks all at once? I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". I am geared for healthy competition, so when we had contests, it greatly motivated me. Try and focus on related work experience. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. ", "I am very comfortable working independently. A job search isn't just a one-sided hunt. You may or may not like performance incentives. My most challenging position was with Company ABC. First is the psychometric tests followed by a group interview and then a solo interview. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Very laid-back, almost forgot I was in an interview. Full Suggested Answer & Detailed Response, Question 7, Thirdly, our interview guides and training just work. "I left my last job because there was no room for professional growth or advancement. 4 answers . So I recently applied for a part time job at waitrose! Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. "I had zero unexcused absences last year. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. Focus on being honest in your response. This question determines if you can function well in a competitive environment. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. "I feel that performance incentives are a great idea. Give Me The Answers To My Interview! If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. I fully believe in honesty at all times.". The more you can find out about Waitrose, the better. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. Be complimentary of yourself - now is not the time to be super humble. You will get the best work from me if I am being treated with respect and feel appreciated.". Possible Answers are There is no reason why you should not hire me.". Focus on describing your written and verbal communication skills. Loss prevention initiatives are incredibly important in the retail sector. "My reaction to employee theft would differ if I were a retail associate or a retail manager. If you have worked in another industry, describe your job's most challenging and favorite parts. So there is no risk. If there is anything in your schedule that may hinder your availability, be sure to address this. ", "I want to work for Waitrose because I always shop here. ", "Last year, I worked at a high-end jewelry store where sales goals were intense, and the rewards were high. I communicate effectively with diverse groups and know how to bring out the best in people. Focus on describing the attributes that make you a great employee and how they will benefit Waitrose if hired. Talk to the interviewer about your feelings regarding performance incentives. Tasks required are mainly focused on show how you can organize stuff. Describe a stressful situation at work and how you handled it? Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. ", "I have been in an unofficial leadership role for the past three years. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. The interviewer wants to hear that you have the necessary communication skills for the role. ", "I dislike working in an environment that is hostile and negative.

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