Recently added item(s)
Whether you'd like to share kudos from your last flight with us or tell us if there is something we could do better, please drop us a line and let us know. There is information in the previous heading. .swa-footer--copyright-text a:hover{ font-weight: bold; If you've gotten a phony airline email (whether you lost money or not), help others avoid the same pitfall by filing a scam report at BBB.org/ScamTracker. Contact us at SWACitizenship@wnco.com, Indicates external site which may or may not meet accessibility guidelines, 2022 On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a reward from Southwest Airlines. If you have questions or concerns, call our Card Services Department at 214-357-5577 or 800-262-5325. Snopes and the Snopes.com logo are registered service marks of Snopes.com. Invalid password or account does not exist. position: absolute; .swa-footer--copyright-text a{ Click here to stay informed and subscribe to Herald-Dispatch. content: "(That money is all yours. I lost my baggage August 2020 it had a lot of baggage of personal value to me, including my first mothers day present. You've received a Southwest Airline reward You have been accepted!" Looking for Southwest Airlines contact information? .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { scams: southwest airlines - PayPal Community Be Proactive. Voices Read more, Aishwarya Rai, Alia Bhatt and a credit card fraudThe Indian Express Read more. Southwest Airlines at the time of publishing this post is aware of the fake giveaway conducted by the scammers. If you agree, then you should take a look at our Business Solutions to Spam Filter & Antivirus for even the latest version of Exchange Servers - your colleagues will appreciate it! The email address in the message showed, support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. They should be able to provide advice on next steps to take in order to secure your accounts. 1 Love Reply Re: Rapid Rewards and Fraud. } We plugged the link into the malicious URL scanner on ipqualityscore.com. height: 6px; 1-800-I-FLY-SWA (1-800-435-9792), Baggage - General Questions havent flown Southwest since and never will so disappointed in your service. Is this a Phishing or SCAM? The subject line read, RE: __Link, Congrats! Worryingly, according to security investigators examining the above mentioned ploy, it's because of phishing e-mail scams like ones just shown that phishing attempts are increasing online. } The Report Phishing add-in provides the option to report only phishing messages. The communications are sent in hopes of collecting personal or account information (usernames, passwords, email addresses, credit card and social security numbers). For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the companys support team by registering a fake website such as southwest-rewards-support.com, for example. At the kiosk scan your boarding pass, enter your confirmation number, or your Rapid Rewards numbers. .facebook-share-button-command--button { Just realize you are not doing business with Southwest, but one of their "partners". Let me know if you have any problems contacting Southwest Airlines customer service! /* Spanish Homepage footer */ Your e-mail address will be used to confirm your account. text-decoration:underline; If readers are suspicious that an email or text message is part of a phishing scam, simply close out of the message and contact the company that was referenced by reaching out through an official phone number, email address, live chat, or support website. Check out these snapshots! Southwest Airlines Contact Info: Phone Numbers General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792 Rapid Rewards Customer Service - 1-800-445-5764 If you left an item at a TSA Checkpoint - 1-866-289-9673 Southwest Baggage - (Delayed/Damaged/Lost/Left Something on the plane) - 1-888-202-1024 color: #636363; Feb 28 2011 05:01 PM . Menu. /* Air Booking Select - Fare benefit sub-label workaround */ html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Dallas, Texas 75235. If you need to contact a company to ask about a potential phishing scam, ensure that you're on the official website for the company by checking your web browser's address bar, which is located at the top of your screen. You've been selected for a special bonus. My claim number is ATLWN79376325 is there any employee who will take some accountability to update my claim? It uses the company logo and has a professional design and well-written copy. FOR BBB INFORMATION: Visit bbb.org/canton or call 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, follow us on social media, and more! Offer ends 3/13/2023. My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. Go to Travel Gal has partnered with AwardWallet and CardRatings for our coverage of credit card products. bottom: 200px; Share with Us. Fraud Protection | Southwest Airlines Federal Credit Union | Dallas, TX Indeed, cyber-criminals routinely dispatch fake e-mails, which themed with current stories, deceive recipients so they would inadvertently click a given web-link or view an attachment. 3. Rapid Rewards and Fraud. - The Southwest Airlines Community 1-800-243-8372, Existing Hotel Reservations Today I spoke to Frank from Ga. who initiated the refund but told me to write to you again about the miles transfer. overflow: hidden; Be Nice. Privacy Policy. July 24,2021 & still got no response. 209 West 38th Street. I had received the offer as well (and signed up although time may be scarce) - you can verify that this is a legitimate site by going to the "ways to earn points" section on Southwest.com and taking surveys will be listed there as well for those that didn't get the targeted email. text-decoration: none !important; 0-800-0078684 color:#111B40; We'd love to hear eyewitness This one was from Southwest Airlines, and it offered me a reward of $100 for completing their survey. You will then get a form to fill out with your issue. Still further, certain attachment contained malicious software, which was capable of filching information. } Therefore, according to security officials, anyone getting the aforementioned kinds of e-mails must delete them right away and do nothing else whatsoever with them. Lyn, THANK YOU ANGIE FOR THE CHOCOLATE CHIP COOKIES YOU ARE THR BLESSING OF FLIGHT NUMBER 167 thanks. 1-800-445-5764, Public Relations & Media Relations Opens new window. overflow: hidden; width: 1px; Download One Report Be sure to also check out the Southwest Airlines Diversity, Equity, & Inclusion (DEI) Report, a companion piece to the One Report. The subject line read, RE: __Link, Congrats! Don't knowingly lie about anyone } 800-083-1179 The email may be asking you to take a survey about your recent flight, alerting you to a flight change or asking you to download your recent ticket purchase. } /* Air Booking Select - Fare benefit sub-label workaround */ Have you tried our most popular self-service topics? #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { An email saying "Congrats!" Home. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { )"; I have since rescheduled, but its caused me to miss some important doings in Orlando, Fla as a result. Report abuse I can not get my email confirmation for Southwest airlines. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { } Lets take a look at the screenshot below, featuring the fake promo: The content of the bogus Southwest Airlines ad states: We are currently operating our full flights 24/7 and we know that due to Covid-19 money is tighter more than ever! Calling from United States html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { left: 277px !important; The link included with the email was dangerous and should never be clicked. Indicates external site which may or may not meet accessibility guidelines. This was a phishing email directing me to a plausible sounding survey website. 12:29 AM Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided. color: #636363; This was not a legitimate message from the company. Contact Us - Reservations and Baggage | Southwest Airlines } Many companies send them out. Now look at the bottom of the image for the word "options". 1 Kudo Login to Reply or Kudo Options ExPatInCA New Community Member Nov-03-2017 12:19 AM white-space: normal; THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. /* Air Booking Select - Fare benefit sub-label workaround */ Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. Spring Break Travel: With more Customers planning Spring Break travel, longer wait times may occur. I just emailed them this morning about some missing points for a Turbo Tax promotion. html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { I forwarded the email to abuse@ southwest .com - not sure if that worked or not. At Southwest Airlines, we are committed to doing the right thing by our People, through our Performance, and in service to our Planet, all under an umbrella of strong corporate governance. } Information constitutes acceptance of our Terms and Conditions. 1-800-751-9039 New York, NY 10018. content: "(Temporarily suspended. A search of Google for your email provider and the words two-factor authentication should take you to a page that will instruct you on how to set that up. } Winds light and variable.. Clear skies. Compliments, comments, and complaints can be sent via email. Click #isupportlocal for more. } So easy! In a recent Phishing attack on airline company employees, $2 million worth of flight tickets were stolen by a fraudster. accept email correspondence from Customers. https://t.co/YdRPxnRDXD snopes.com (@snopes) August 13, 2022 (SocialLY brings you all the latest breaking news, viral trends and information from social media world, including Twitter, Instagram and Youtube. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Log in to your Rapid Rewards account on Southwest.com. Here are the best ways to spot a scam this year. A variation on this scheme is a fake website that looks like an airline's reservation center. Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines.