Palmera Vacation Club Sales Executive Salaries in the United States This is the version of our website addressed to speakers of English in the United States. BCA has no information regarding advertising review at this time. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Still wondering why people buy timeshares? I got a call in January. to the resort just about 1 year later and went to the sales office The guy then became upset and challenged us why we could base our decision based on something online. Congrats on finding TUG. Rental: CST: 2081369-50. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). In reality, timeshares are not bad. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Need to find a different location? But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Please let me know about a class action lawsuit against Palmera if one exists. My husband and I are both smart people and we feel so foolish that we jumped into this. Scam Clue 2: A promotion claiming youve won something. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. My points being correct. We bought 3,000 points for around $13K. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Unfortunately, last year, we believed what they were telling us and bought points with Palmera. $291.18/mo Est. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Someone's going to jail and it isn't me. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Thats just false for anything thats not outright property ownership. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Coral Sands Resort - Palmera Vacation Club Destination This will surely increase the credibility of your complaint. The product has changed into something that families, couples, and adults love. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". All reviews are available on the sites they are accredited to. Promotional discounts and offers may not apply to all properties. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. They were looking for Maintenance fees. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Box 7602, Hilton Head Island, SC 29938. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Palmera Vacation Club review: - Complaints Board Theres nothing worse than a cramped hotel room and lack of personal space. This will surely increase the credibility of your complaint. Palmera is deducting $295 out of my checking account a month. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Working hours Sun 9:00 am - 5:00 pm I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Avoid doing business with Palmera. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Contributions should be appropriate for a global audience. Reply. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Nov 15, 2016. These vacations are limited. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. BBB Business Profiles are subject to change at any time. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Start a new search, then select a related item from the autosuggest. Contact them directly! Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. The lady I spoke too had no interest. Vacation Club membership. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Clear all Search Page General | SellMyTimeshareNow People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. How do they get away with this? International Association of Better Business Bureaus. Amount in Dispute: $1,500.00 Fla. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Pay only $199USDon your exchange fee when you book select Orlando resorts. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Already have an account? BBB Business Profiles generally cover a three-year reporting period. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! My dad had this happen and he called them and said he was not paying anothe dime. I called in late November and was told that my dates were not open to call again in January. Reverse and return back to what we had, and reimburse us for the waste of our time in full. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Reviews are most valuable when they are original and unbiased. We returned In fact, about 85% of timeshare owners love their brand or resort. Palmera Vacation Club: Reviews, Complaints, Customer Claims The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. What is Palmera Vacation Club's Facebook? Write reviews, ask and respond to questions, World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Palmera Vacation Club Reviews And Complaints - VacationTalk.net Travel benefits are administered by third party providers under contract with RCI, LLC. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. The BBB has this "company" graded an F with a multitude of unresolved complaints. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. We purchased a timeshare with Palmera. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Our records indicate the company failed to respond to the one complaint brought to its attention. After purchasing, I was told to just click Book Me and schedule my trip. VSI the company that supposedly sells your previous timeshare is also irreputable. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. No. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Palmera Vacation Club has been in contact with Ms. ***** File No. Argentina Australia Belgi (Nederlands) Belgique (Franais) You May Like: Disney Vacation Club Rentals Grand Californian. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Points 3,000 . Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. They promised it would be sold in 3. I have tried multiple times and never receive a response from the request. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. I've had my bank account since 1975 and want to keep it. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. He also danced around answering a lot of questions. View summaries of the complaint descriptions and responses. Rescinding Palmera Vacation Club in Hilton Head, SC Like a free stay and Hilton money? Occidental Vacation Club Review: Barcelo/occidental vacation club is a Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". We told him flat-out during the tour that we are not interested. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. I told them I was waiting on a check from them to pay off my old time share. Report inappropriate content Robert F 2 posts 92. We didn't start to look into it more until we got home Sunday night. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Read full review of Palmera Vacation Club. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. One thing I have now witnesses and everything was recorded just last year before COVID 19. I have already paid $2655 plus $846. The travel prices the salesman We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? This would leave me with only the maintenance fee to pay. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Your contribution should be yours. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Claim it and get a lot of features. sonyasample@gmail.com. Exchange: CST: 2046555-50. Re: Palmera Vacation Club Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Remove some or all of your filters below. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Palmera Vacation Club reviews & complaints. This post has been removed at the author's request. Fla. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. This is not the first time that we have had issues with getting people to respond, Desired outcome: Now I have 2! Palmera Vacation Club has resolved 1 complaints. Called better business and state of SC. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Timeshare owners speak out against Hilton Head Island resort She gets rude too and tells us she guesses we just like to waste all of our money. go back to original rules when we joined or get out of contract. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Location. It was basically, sorry sucker attitude. ComplaintsBoard.com is a leading complaint resolution website on the Internet. After the tour, we had to go back to the office and he kept trying to convince us. Palmera Vacation Club | Complaints | Better Business Bureau Profile Scam Clue 3: A promotion claiming youve been specially selected for membership. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. We grabbed our stuff and got the heck out of there. Time Shares. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Copyright 2020 Business Consumer Alliance All Rights Reserved. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. When I booked out trip, it took a solid week to speak to a representative. I am still suffering with cancer issues and cannot pay my medical bills. We put down $1200 on our credit card and signed the financing paperwork for the rest. purchase it back from us. Login to participate on the website. Theyre selling pie in the sky, and Marie Callender is better at making pies. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. How many people normally accompany you? Theyre also applicable regardless of the comments tone. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Most real companies would take the time..will see where it goes. View Details. Proudly SupportsTimeshare.com. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. The Palmera membership also included a Quest You are using an out of date browser. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Offer void where prohibited by law. Submit a complaint and get your issue resolved. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. available to us. Palmera Vacation Club | RCI.com I should be able to sue myself out of this contract since they did not sell my current time share. Make sure any club youre considering can pass an easy scam test. He started to get pushy when he got into his sales pitch. Desired outcome: Payment . So why do people still buy timeshares? The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. Claim it and get a lot of features. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. After being told they could take a trip to Hawaii, the couple went back home to Alabama. On our way down to Hilton Head, we were a little bit behind schedule. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Don't have an account? We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? File Complaint Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Already have an account? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. wisconsin. Amount Settled: $0.00. They responded recently they dont purchase timeshares. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Book by 8/15 for travel through 12/15/22. Reporter3228572. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. and I fell for it. Well guide you through the process. Click here to explore the Palmera Portfolio. Nothing that the salesman presented to us was true. And can't book anything. We are trying to find a way to resolve this as I have heard there are many complaints against Palmera. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Palmera you have take advantage of to many families and it is time for answers. No. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Also Check: Free Vacations For Cancer Patients. Respectfully, Member Services DepartmentPalmera Vacation Club. All we ask is that you follow a few simple guidelines. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Other restrictions may apply. Sign up for free now, Sign up for free to participate on the website. What is the cost??? The price level of this organization is high according to consumer reviews. This post has been removed at the author's request. Sleeps 8 . Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Is this your company? Palmera Vacation Club. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have tried multiple times and never receive a response from the request. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. I want to close my bank account in hopes of getting away from these vultures. Scam Clue 5: A promotion that poses as an investment. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Desired outcome: Click here to explore the Palmera Portfolio. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him.

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