Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. . I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didn't approve of. It's a huge job and they are job sharing. After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. I can use that as an example of when it works but if you dont have certain elements in place it can cause quite a lot of issues, so its got to be thought through, its worked through in detail to be effective. It is already the largest global producer of unscripted (entertainment) programmes. At ITV we have big times ahead. Carolyn McCall: From airline to airwaves - BBC News Its about developing people, spotting the gaps, spotting the problems, exiting people when thats necessary but in a really humane way. I have always been very organised but now I am hyper-organised as a result of having a family.. The chief executive of ITV said Jeremy Clarkson's comments about the Duchess of Sussex "do not wash over" and negatively impact the brand. When it came to the crunch, we thought: we dont want to be virtue signalling, McCall said. She traces it back to her own experience being a senior woman in the clubby male world of business. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role youre in at management level. If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it - I feel that is a really appropriate quote. When youve got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while youre travelling, you can do more on your commute. Actually, that was our role as a broadcaster, to back our talent," McCall said. I dont want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. Work was already underway to address these issues when the Black Lives Matter movement swept the world. Of course its not the same, but there are some similarities because its about equality. I believe people find it incredibly painful financially to come back to work, especially middle management. Then easyJet, the day I felt we really turned a corner. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. We do not write articles to promote products. How would you describe your leadership style? Dame Carolyn McCall, DBE - Chief Executive of ITV - LinkedIn [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. Where do you think we are now with flexible working? What technology are you passionate about? Its a huge job and they are job sharing. From Print to Broadcasting, With a Detour at EasyJet - Adweek McCall would prefer not to discuss gender politics. Dismissed as a media luvvie by Ryanairs Michael OLeary when she arrived, she restored staff morale, delivered four successive years of record profits, and piloted EasyJet into the FTSE 100 index. Has the shift from growth to value kicked in already and what shares could profit? At ITV, we are quite advanced because we have had to be from an on screen perspective. I want to know everything about the business. Youve got children? I then did my masters degree in politics and worked at Costain whilst I was completing my studies. Do you have a favourite interview question? Carolyn is the first female Chief Executive of ITV,. If an individual has taken a year out, then a lot will have changed in a company. Great read, inspiring leader. The council features representatives from ITVs employee resource groups for Black, Asian, and minority ethnic employees, disabled employees, and women, among others. Why aren't first-time buyers benefitting from an increase in homes if so many buy-to-let landlords are selling up? Ofcom ultimately concluded the incident didnt breach any rules and didnt pursue the complaints. ITV boss Carolyn McCall has raised concerns that the British cost of living crisis could start hampering broadcaster revenues at a time when they are emerging from the pandemic, while BBC. Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. How would X describe you. After a collector paid a record-busting 600k for a Ford Sierra at auction last week, JOHN MAYHEAD explains why it's an 'outlier', Revealed: The new '23' number plates the DVLA deems offensive and has banned including EU23 OFF and GO23 HEL. At EasyJet, I set up a womens network and encouraged a LGBT network. Back to News & Insights. I think they can legislate around tax. She said "It's quite bold, going into a market which Netflix has already been in for eight years. Im telling you that because I think it needs, not just the principle and the awareness, it also needs the structure, process and the action to actually drive it forward, otherwise it wont shift. I didnt really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. I did a postgraduate in education after my degree and I went to Holland Park Mixed Comprehensive, where I taught secondary school. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. We have an example of a successful job share here for the two heads of daytime. Its the way you can hear whats actually going on on the ground, she said. [23], In June 2014, McCall was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business. Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. Ive got three kids and they roll their eyes when I say it to them as I say it so often. There is therefore that important thing of chemistry, instinct and intuition that comes into play. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what you're trying to do. You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. The song Black Lives Matter by Dax played in the background, including the lyric I cant breathe Floyds last words. You cant make people return to work but what you can do is put in place enablers. Off screen, I believe we do well in certain areas and we are working hard on other areas. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. We work closely and confidentially with our clients and our candidates to provide bespoke recruitment solutions with a key focus on C-suite, Management and Specialist Appointments. .st0{fill:none;stroke:#453C37;stroke-width:2;} She is also ferociously well-organised. That's all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. Prove what Britain's worth, says MAGGIE PAGANO: Over last 20 years or so UK investors have fallen out of love with British equities, Services sector returns to growth but prices keep rising as firms face sharp rise in food costs and higher wages, How I became a 'Popular Investor' followed by others: Businessman who has averaged a 21% annual return since 2015 reveals how he invests, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat. That helps us fund This Is Money, and keep it free to use. We need to represent the diversity of the people who are viewing it. In an airline, on the operational side, theres no debate around safety issues. Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. I believe people find it incredibly painful financially to come back to work, especially middle management. [14], McCall left EasyJet with a 5 million payment. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what youre trying to do. I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. Dame Carolyn McCall said the broadcaster has "handled" criticism of the Who Wants To Be A Millionaire? By Rebecca Marston. At ITV we have big times ahead. Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Her track record in media and advertising, coupled with her genius for sales, should stand her in good stead at ITV. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. My very first job was actually teaching. This was just nine months in and I thought okay theres still quite a lot to do but were on our way, because when the pilots tell you things are getting better than you really know they are. Its a big cultural shift. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. McCall was a non-executive director of Lloyds Trustee Savings Bank (2008-2009), New Look (1999-2005, a position to which she was reappointed in 2010). After some months, I received an e-mail from an Irish pilot based at Charles de Gaulle airport. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. However, in terms of general leadership, then in my view you've got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. Her appointment as boss of EasyJet in 2010 was greeted with incredulity by some, ostensibly because of her lack of aviation experience. Thats what drives me and keeps me motivated. Theres not one moment at ITV yet because Ive just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. Carolyn was born 83 years ago in Moline, Illinois, to parents Dr. Harold H. Parsons, a family doctor and Ellen Parsons, a nurse. Everything! We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. Turbulent takeoff for easyJet's new boss - the Guardian We have to plan carefully for people coming back to work and for encouraging people back to work and then allowing them flexibility to start bedding in again. I'd rather be accessible and make time for people because I think you get much more out of that. I had actually been thinking about it for some time.. Regulator cleared Mr Morgan . The only way I know to truly understand is to consult with the people. She was offered a job on Kevin Kelly's Business magazine. He said this thing: Youre changed by what you see but you are also changed by when youre seen. Thank you. In my head, I really struggled with it, McCall said. That means I have to get around and about a lot and have to see it all happening, so that for me is critical. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. [17], She is a creator of BritBox, a subscription video service venture in partnership with the BBC which launched of late 2019 in the UK. ITV CEO Carolyn McCall Raises Cost Of Living Concerns - Deadline Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. This pipeline plan was a really good goal; one in five new entrants coming in will be women, which is fabulous. Do you think workplace diversity has now become embedded or is there still a lot more work to do? I think the Government can do something about that. But she is realistic enough to acknowledge that as one of only a handful of female chief executives, her secrets for balancing family life with the corner office are bound to be viewed with fascination by other working women who wonder how on earth she does it. This has been easyJet's headquarters at London Luton Airport in Bedfordshire since 1995. Carolyn McCall | Business | The Guardian Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. McCall mastered that complex culture; she wouldn't have risen so far if she hadn't. And maybe that's exactly what easyJet needs as she flies away from Fleet Street's black clouds and red ink in . Carolyn McCall has the air miles to run easyJet Yours sincerely Captain XX. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. I realised that wed cracked the operational issues when I got an email at Easter. I dont think Ive really changed that much in terms of how I approach leadership and management. Addressing the now-disgraced Sun column from the Who Wants to be a Millionaire? 'We're not on the back foot the whole time' HOLLIE. describing an influencers road to success, but with much humility on the way. What is really good is they do speak really openly about things.. I had hardly any experience, so they were cutting costs and I thought that was wrong and if thats what teaching was going to be about, then I didnt want to pursue it. Friday, 5th January 2018. So, exciting times in a very changing media landscape with new challenges and opportunities. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Carolyn McCall says she has acquired 'about five years' experience in eight months' in her new role as easyJet chief executive. And Tesco (2005-2008), a position from which she resigned after Tesco sued The Guardian for libel. I think the Government can do something about that. I am really clear about this, because I think a lot of H.R. [16], On 8 January 2018, following seven years as easyJet chief executive, McCall became the first female chief executive of commercial broadcaster ITV. [3] She previously served as the chief executive of easyJet from 2010 to 2017. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? At ITV, she will receive broadly the same as Crozier. I remember coming out that room thinking this is amazing. In my head, I really struggled with it, McCall said. We're launching Britbox which is the BBC and ITV, a new subscription video service. I do all my phone calls, do all my emails before I even walk in the door of the office. Carolyn McCall hopes investors will adjust their set as the broadcaster kicks off a new streaming service 'We've caught up,' says ITV's boss. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Thank you. Dame Carolyn Julia McCallDBE(born 13 September 1961)[1][2]is a British businesswoman of Scottish and Irish descent. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. What technology are you passionate about? We are therefore doing quite well on screen. For many people working in TV, the only opportunity they have had to observe Carolyn McCall has been at The Guardian's annual post-MacTaggart lecture dinners, held at the . If I know people who they've worked with, I will sometimes ask what would X say about you. The pilots were up in arms. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. [22], In February 2013, she was assessed as one of the 100 most powerful women in the United Kingdom by Woman's Hour on BBC Radio 4. Rawcliffes addition to the board has been very good, McCall said. BANK OF DAVE replies, Four in five homes don't have enough buildings or contents insurance cover: Here's how to tell if YOUR prized asset might be underinsured, No fault divorce is 'turbo-charging hasty DIY splits' - but spouses could be worse off if important assets like pensions are overlooked, say critics, 'The Beast' for sale: British-built classic car famed for being embroiled in a Rolls-Royce legal case - with a 27-litre aircraft engine guzzling 8 PINTS of fuel a minute, How to pack the pooch:Cars are now being designed to ensure that pets travel safely too - with some of the best ideas to be put on show at Crufts. I don't think you can look at it as one thing. It was a big moment selling 50 percent of it and having a 800 million in the bank. Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. P.S. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. can be about process and not about people. We use that internally as a bit of a mantra. But dame carolyn mccall is in it for the long haul. None of this did her any harm, and nor did a slump in shares and profits last year at EasyJet when she complained Brexit and the falling pound had cost her 40 million, though the stock market value has since revived. host this morning, McCall said she believed her team had "handled it well." Clarkson is contractually committed to one further series of [] McCall was speaking as ITV posted a profit fall of 12% but said she is confident of a return to growth despite content investment on new streamer ITVX increasing from 20M ($24M) to 160M ($191M). This was just nine months in and I thought okay there's still quite a lot to do but we're on our way, because when the pilots tell you things are getting better than you really know they are. ITV publicly committed to improving minority representation both on screen and within its organisation and to do so faster than had been planned. I think everyone agrees with the concept and that most sensible and good employers will want to be able to give flexibility to its employees. I will also get other people involved in the process for the cultural fit. Engagement at every stage is crucial. You cannot sit in an office and think that you can control whats going on because you just cant. ITV chief Carolyn McCall has expressed her disappointment at losing out on broadcasting Emma Raducanu's historic U.S. Open triumph, revealing her company was outbid by rival Channel 4 for the. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. Well you have to ask other people really, it's very hard to know. Ive always been asked how I do what I do, she said. Carolyn was appointed as the Chief Executive of easyJet in 2010 (one of five female CEOs of a FTSE 100 Index company) and during her tenure, the airlines shares almost quadrupled. Do you think it would take government legislation to assist women to return after maternity? I think if HR are not embedded, they dont really understand the business, if they only understand HR and theyre not really in tune with the business, then I think that thats where it fails. At a dinner she attended shortly after she was hired, a male speaker made a quip about doors-to-manual, Carolyn from the stage. We have an example of a successful job share here for the two heads of daytime. [12], McCall's departure from EasyJet was announced on 17 July 2017[13] after seven years at the company. EasyJet and the industry are better as a result of her tenure." A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. Thats why we did what we did with Diversity.. Then easyJet, the day I felt we really turned a corner. If you're told to do one thing you do it. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. Its quite bold, going into a market which Netflix has already been in for eight years but it's not Netflix. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. What I hear repeatedly is once you have your second child and you're looking at childcare, it becomes very expensive, because you're paying for that childcare out of your taxed income and you're often paying two taxes because if you have a nanny or extra childcare support, you're paying tax on that as well. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. Carolyn McCall - Wikipedia Sometimes people in management feel uncomfortable about saying things because they think it might be un-PC, so then they dont say it at all. Subjects covered in this article include:- #leadership #diversity #HR #businessturnaround #talentacquisition #flexibleworking #itv #tv #recruitment #careers #seniorappointments, Walmsley Wilkinson Associates provides consultative recruitment support and solutions to organisations on a regional, national & international basis. When I look back on some of the things I was talking about 20 years ago. I think intuition and instinct are real skills and are important. What do you see as your biggest career highlights or achievement to date? What do you see as your biggest career highlights or achievement to date? If you dont want to spend time with the people you recruit, then why should anyone else want to. Ive always found it baffling. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. GMG Radio: a number of regional radio stations across the UK Jobs During her tenure the Manchester Evening News and regionally based business were sold to Trinity Mirror, and a 49.9% stake in Trader Media Group was sold to Apax Partners, in a deal that valued the business at 1.35bn. Have we let energy giants make too much profit? Change is happening on screen too. That doesnt move anything forward. Some links in this article may be affiliate links. You never could unless you're in the armed forces where command and control works. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. Weve got a lot to deliver while were also dealing with all the Brexit issues and the economic issues that come out of that. Her son, David, could not be present since he is currently out of the country.

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